Feel free to contact us with any questions or concerns
We're currently experiencing a high volume of requests.
We apologize for the delay and will get back to you in 2-5 days.
All requirements must be received at least 7 days prior to your arrival date.
We are not able to guarantee any requests without advanced notice.
<About free pick-up bus from the port to IWASO / Luggage storage service (Hours: 8:00-20:00)>
* When you arrive at the port in this island. Please call us.
If you do not have any phone which is available in Japan, find the tourist information office at Miyajima island port on your right.
A staff will help you to call us (Miyajima tourist information open hours: 9:00-5:30).
* We are NOT able to accept your pick-up request by e-mail, we are afraid.
* We keep your luggage before check-in and after check-out.
For immediate assistance please call us at +81-829-44-2233.